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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 5.

Multiple Choice Questions

1. What is Walter's first thought to Phyllis' plea?
(a) Refuse and offer an alternative
(b) Sleep on it
(c) Pass it on to his colleagues
(d) Leave immediately

2. What does Phyllis tell Lola she needs help with?
(a) Doing a puzzle
(b) Winding yarn
(c) Moving furniture
(d) Painting a portrait

3. Who is Phyllis?
(a) His sister
(b) His partner
(c) The customer's wife
(d) His wife

4. What does Walter try to anticipate?
(a) Marrying Phyllis
(b) Getting a new job
(c) How the authorities will investigate the crime
(d) Where he and Phyllis will live

5. What does Walter remember for another customer?
(a) Revising a tax return
(b) Auto Policy renewal
(c) Updating a will
(d) Medication refill

Short Answer Questions

1. Who pays Mr. Nirdlinger's auto insurance?

2. Who has Phyllis selected as a witness?

3. What will the insurance company think about Mr. Nirdlinger?

4. Where is Walter headed when he remembers something for another customer?

5. What is a major issue for Walter and Phyllis?

(see the answer key)

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