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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 5.

Multiple Choice Questions

1. Who is the owner of Au Bonheur des Dames?
(a) Octavius Morton.
(b) Octave Morrison.
(c) Oscar Mouret.
(d) Octave Mouret.

2. What do the salespeople do at the end of the day?
(a) Sweep the dressing rooms.
(b) Wipe the counters.
(c) Go out for drinks.
(d) Figure their percentages.

3. What are symbols of Au Bonheur des Dame's new ways of doing retail business in Paris?
(a) The charge cards.
(b) The newspaper ads.
(c) The vans.
(d) The silk displays.

4. What occurs in the reception area during the morning inspection?
(a) Customers are treated to cafe au lait and croissants.
(b) Goods are being unloaded for a sale.
(c) Shoppers are rushing in for a sale.
(d) The area is being remodeled.

5. What do Mouret and Bourdoncle do first thing every morning?
(a) Meet with department managers.
(b) Have breakfast.
(c) Drink cafe au lait.
(d) Inspect the store.

Short Answer Questions

1. Robineau mentions an opening in the ____________ department at Au Bonheur des Dames.

2. Which of the following does NOT describe Au Bonheur des Dames?

3. Who is Paul Vallagnosc?

4. How long has Denise been working at the store at the beginning of Chapter 5?

5. Mouret wants to partner with Baron Hartmann to ___________________.

(see the answer key)

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