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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 4.

Multiple Choice Questions

1. What does Walter remember for another customer?
(a) Auto Policy renewal
(b) Revising a tax return
(c) Medication refill
(d) Updating a will

2. When does Phyllis return to Walter's house?
(a) The next night
(b) Never
(c) The next week
(d) Three months

3. Who is Keyes?
(a) Head of the claims department
(b) Walter's favorite bartender
(c) Walter's brother-in-law
(d) Walter's landlord

4. Who does Walter meet at the customer's house?
(a) The gardener
(b) The maid
(c) The son
(d) The daughter

5. What is Phyllis wearing when she first talks to Walter?
(a) Pink robe
(b) Jeans and T-shirt
(c) Tennis outfit
(d) Blue pajamas

Short Answer Questions

1. Who does Walter learn has called him at the office?

2. What does Phyllis tell Walter?

3. Who is the customer that Walter remembers?

4. For what characteristic is Walter known?

5. Where does Mr. Nirdlinger work?

(see the answer key)

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