Summary

Companies suffer from having flawed paradigms that don’t work. When they fail, management hopes that quick fixes will turn things around but any success is not long lasting. Focusing on personal and organizational excellence that reinforces the value of cooperation is a method that will produce desired results. Transitioning from independence to interdependence is a sign of leadership.

There are six paradigms of human interaction. In the Win/Win scenario all agreements and solutions are mutually beneficial and satisfying to both or all parties.

The Win/Lose paradigm is often employed by those in authority. Those in power get their way and all others lose. Individuals who ascribe to this philosophy often were raised in a competitive environment in which one child was frequently compared to another. Education can confirm a child’s perceived superiority. Modern society is a...