Pour Your Heart Into It Quiz

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Take our free Pour Your Heart Into It quiz below, with 25 multiple choice questions that help you test your knowledge. Determine which chapters, themes and styles you already know and what you need to study for your upcoming essay, midterm, or final exam. Take the free quiz now!

Directions: Click on the correct answer.

Questions 1-5 of 25:

1.

As the company continues to expand rapidly, which Washington city does Howard choose to open another roasting plant? (from Part 3, Wall Street Measures a Company's Price, Not Its Value and As Long As You're Reinventing, How About Reinventing Yourself?)

Bellingham.

Everett.

Yakima.

Kent.

2.

How does Howard think the obstacles encountered can be solved? (from Part 3, When They Tell You to Focus, Don't Get Myopic and Lead With Your Heart)

By everyone involved.

By only the store managers.

By only the store employees.

By only the board members.

3.

Which insect does Vincent Eades use in a metaphor to describe the Starbucks way of doing things? (from Part 3, Twenty Million New Customers Are Worth Taking a Risk For and You Can Grow Big and Stay Small)

Ant.

Spider.

Butterfly.

Grasshopper.

4.

What temporary solution do Starbucks employees have for serving coffee that is too hot for customers to hold? (from Part 3, How Socially Responsible Can a Company Be? and How Not to Be a Cookie-Cutter Chain)

Using two paper cups to serve it.

Placing it in a refrigerated container just before serving it.

Adjusting the temperatures of the coffee brewers.

Waiting over a minute before serving it.

5.

How does Starbucks add flavor to the coffee it serves? (from Part 2, Don't Be Threatened by People Smarter Than You and the Value of Dogmatism and Flexibility)

It adds a flavored powder to the drink.

Starbucks does not offer flavored coffee.

It adds flavored syrup to the drink.

It roasts the coffee beans with additional flavors added.

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