Pour Your Heart Into It Quiz

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Take our free Pour Your Heart Into It quiz below, with 25 multiple choice questions that help you test your knowledge. Determine which chapters, themes and styles you already know and what you need to study for your upcoming essay, midterm, or final exam. Take the free quiz now!

Directions: Click on the correct answer.

Questions 1-5 of 25:

1.

As the company continues to expand rapidly, which Washington city does Howard choose to open another roasting plant? (from Part 3, Wall Street Measures a Company's Price, Not Its Value and As Long As You're Reinventing, How About Reinventing Yourself?)

Everett.

Bellingham.

Yakima.

Kent.

2.

According to Howard Behar, what can cause a company to lose sales? (from Part 2, Don't Be Threatened by People Smarter Than You and the Value of Dogmatism and Flexibility)

A lack of employees.

An excessive amount of employees.

A restrictive code of operations.

Wasteful spending.

3.

Which insect does Vincent Eades use in a metaphor to describe the Starbucks way of doing things? (from Part 3, Twenty Million New Customers Are Worth Taking a Risk For and You Can Grow Big and Stay Small)

Grasshopper.

Butterfly.

Spider.

Ant.

4.

What keeps shoppers away during the worst holiday season in the company's history? (from Part 3, When They Tell You to Focus, Don't Get Myopic and Lead With Your Heart)

Poor advertising.

Limited parking.

Bad weather.

High prices.

5.

Why does Howard insists that Starbucks remain company-owned and not franchised? (from Part 2, Act Your Dreams with Open Eyes and If It Captures Your Imagination, It Will Captivate Others)

To control quality.

To avoid partnerships.

To simplify advertising.

To maximize profits.

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