Pour Your Heart Into It Quiz

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Take our free Pour Your Heart Into It quiz below, with 25 multiple choice questions that help you test your knowledge. Determine which chapters, themes and styles you already know and what you need to study for your upcoming essay, midterm, or final exam. Take the free quiz now!

Directions: Click on the correct answer.

Questions 1-5 of 25:

1.

When does Howard report the first profitable year for Starbucks? (from Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation)

November 1990.

October 1991.

October 1990.

November 1991.

2.

What temporary solution do Starbucks employees have for serving coffee that is too hot for customers to hold? (from Part 3, How Socially Responsible Can a Company Be? and How Not to Be a Cookie-Cutter Chain)

Adjusting the temperatures of the coffee brewers.

Using two paper cups to serve it.

Waiting over a minute before serving it.

Placing it in a refrigerated container just before serving it.

3.

What type of music is featured on the CDs that Starbucks begins selling? (from Part 3, Don't Let the Entrepreneur Get in the Way of the Enterprising Spirit and Seek to Renew Yourself Even When You're Hitting Home Runs)

Piano Ballads.

Soft Rock.

Classical.

Jazz.

4.

During the crisis, what country does Starbucks buy a huge quantity of coffee from to stock? (from Part 3, Crisis of Prices, Crisis of Values and The Best Way to Build a Brand is One Person at a Time)

Colombia.

Venezuela.

Peru.

Brazil.

5.

How many days before his father's death does Howard arrive in New York? (from Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation)

Two.

One.

Four.

Three.

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