Chapter 11 Summary and Analysis

In 1959, Ray made Harry president and chief executive officer of McDonald's after he made the $1.5 million dollar loan with three insurance agencies. Ray took the position of chairman of the board, and while Harry focused on the financial and administrative side of the corporation, Ray continued on with the retail end. Ray was sure Harry thought Ray gave him the position so he could go off on a "fool's errand" while Harry had to do the hard work. They didn't see eye to eye on many things, and June was the only one that could keep the diplomacy between them. Ray and Harry's strained relationship started affecting the morale in the office and people started categorizing themselves as Ray or Harry people.

When Ray started the California project, he ran into several obstacles. The first was the meat cartel that was...