Pour Your Heart Into It Quiz

Howard Schultz
This Study Guide consists of approximately 36 pages of chapter summaries, quotes, character analysis, themes, and more - everything you need to sharpen your knowledge of Pour Your Heart Into It.

Take our free Pour Your Heart Into It quiz below, with 25 multiple choice questions that help you test your knowledge. Determine which chapters, themes and styles you already know and what you need to study for your upcoming essay, midterm, or final exam. Take the free quiz now!

Directions: Click on the correct answer.

Questions 1-5 of 25:

1.

When does Howard report the first profitable year for Starbucks? (from Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation)

2.

How does Howard think the obstacles encountered can be solved? (from Part 3, When They Tell You to Focus, Don't Get Myopic and Lead With Your Heart)

3.

What temporary solution do Starbucks employees have for serving coffee that is too hot for customers to hold? (from Part 3, How Socially Responsible Can a Company Be? and How Not to Be a Cookie-Cutter Chain)

4.

During the crisis, what country does Starbucks buy a huge quantity of coffee from to stock? (from Part 3, Crisis of Prices, Crisis of Values and The Best Way to Build a Brand is One Person at a Time)

5.

At the time Pour Your Heart Into It was written, how many people per day are estimated to be drinking Starbucks coffee on United Airlines flights? (from Part 3, Twenty Million New Customers Are Worth Taking a Risk For and You Can Grow Big and Stay Small)

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