Pour Your Heart Into It Quiz

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Take our free Pour Your Heart Into It quiz below, with 25 multiple choice questions that help you test your knowledge. Determine which chapters, themes and styles you already know and what you need to study for your upcoming essay, midterm, or final exam. Take the free quiz now!

Directions: Click on the correct answer.

Questions 1-5 of 25:

1.

How does Starbucks add flavor to the coffee it serves? (from Part 2, Don't Be Threatened by People Smarter Than You and the Value of Dogmatism and Flexibility)

Starbucks does not offer flavored coffee.

It adds flavored syrup to the drink.

It roasts the coffee beans with additional flavors added.

It adds a flavored powder to the drink.

2.

Joining Howard and Orin, what is Howard Behar's role in the company? (from Part 2, Don't Be Threatened by People Smarter Than You and the Value of Dogmatism and Flexibility)

Silent partner.

The company's soul.

Vision.

Financial responsibility.

3.

What mistake does Starbucks make in stocking the stores for the disastrous season Howard talks about in the end of the book? (from Part 3, When They Tell You to Focus, Don't Get Myopic and Lead With Your Heart)

They price their gift baskets too high.

They stock expensive espresso machines.

They do not stock enough tea.

They do not stock enough coffee.

4.

Which one of the following is not one of the flavors of Starbucks coffee flavored ice cream? (from Part 3, Don't Let the Entrepreneur Get in the Way of the Enterprising Spirit and Seek to Renew Yourself Even When You're Hitting Home Runs)

Double Mint Coffee Chip.

Italian Roast Coffee.

Vanilla Mocha Swirl.

Low Fat Latte.

5.

What temporary solution do Starbucks employees have for serving coffee that is too hot for customers to hold? (from Part 3, How Socially Responsible Can a Company Be? and How Not to Be a Cookie-Cutter Chain)

Adjusting the temperatures of the coffee brewers.

Waiting over a minute before serving it.

Placing it in a refrigerated container just before serving it.

Using two paper cups to serve it.

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