"Forgiveness is not pardon. Forgiveness is an attitude, while pardon is an action" (Introduction).

"God wants us to overcome evil with good. Such a thing is beyond human ability, but it is possible when we acknowledge our weakness and submit to God's grace" (Introduction).

"When the smoke cleared, twelve young people and one teacher were dead, nearly two dozen more were injured, and hundreds more were traumatized by the hellish sights and sounds they experienced" (Chapter 1).

"What began as an ordinary school day at our household in a typical middle-class neighborhood just blocks away from Columbine High School gave me no hint of the storm clouds gathering over my home, my family, my city, and ultimately my world" (Chapter 1).

"Real violence has real consequences" (Chapter 1).

"I heard these words again and again in my heart: This is a spiritual event, a spiritual event" (Chapter 1).

"That night I could...