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This quiz consists of 5 multiple choice and 5 short answer questions through Design Flaws, Room Service, Consuming Pleasures, The Numbers Game, Junk-Food Heaven, How to Have Fun at Home, Tales of the North Woods, The Cupholder Revolution, Number, Please and Friendly People.

Multiple Choice Questions

1. What part of the house does Bill regard as delightful and pretty much the same in every American household?
(a) The laundry room.
(b) The family room.
(c) The attic.
(d) The basement.

2. What American kitchen convenience does Bill think is just wonderful?
(a) The blender.
(b) The dishwasher.
(c) The garbage disposal.
(d) The microwave.

3. How does Bryson begin "Tales of the North Woods?"
(a) He talks about using a snowmobile.
(b) He talks about a college student who left a party and died in the woods.
(c) He talks about the town that disappeared, and no one has found it.
(d) He talks about shoveling snow.

4. What product first reveals the popularity of toll-free hotline phone numbers to Bill?
(a) Dental floss.
(b) Milk.
(c) Toothpaste.
(d) Soda.

5. Why did Bill decide to write "Friendly People?"
(a) Because his editor wanted him to.
(b) Because he thought it would be funny.
(c) Because he had to make good on a bet.
(d) Because his wife told him all he did was complain in his columns.

Short Answer Questions

1. According to Bill, what product do Americans regard much differently than the British?

2. What does Bill find to be a difficult adjustment for him when he returns to the U.S.?

3. In "Design Flaws," what does Bill complain about, in regards to his computer?

4. What mistake did Bill make that made him realize that he, along with many others, needs product guidance?

5. What is one activity that Bill is happy to return to in America?

(see the answer key)

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