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This quiz consists of 5 multiple choice and 5 short answer questions through Design Flaws, Room Service, Consuming Pleasures, The Numbers Game, Junk-Food Heaven, How to Have Fun at Home, Tales of the North Woods, The Cupholder Revolution, Number, Please and Friendly People.

Multiple Choice Questions

1. According to Bill, what product do Americans regard much differently than the British?
(a) Pet food.
(b) Cars.
(c) Over-the-counter drugs.
(d) Clothing.

2. What does Bill say is a new shopping experience for him on his return to America?
(a) Outlet malls.
(b) Shopping insurance.
(c) Money-back guarantees.
(d) Personal service.

3. How does Bill feel when he goes to a barbershop?
(a) Like he is going to empty his wallet.
(b) Helpless and insecure.
(c) He can get caught up on his reading.
(d) Happy tot talk to someone with sense.

4. What particular product in American supermarkets fascinates Bill?
(a) Pet food.
(b) Laundry soap.
(c) Meat.
(d) Cereal.

5. What does Bill find to be a difficult adjustment for him when he returns to the U.S.?
(a) He has forgotten American English.
(b) He cannot find what he wants in the stores.
(c) He left as a young man and came back middle-aged.
(d) He finds it very noisy.

Short Answer Questions

1. In "Room Service," what does Bill say the Motel Inn in California is famous for?

2. How does Bill explain the popularity of motel chains in America?

3. Why did Bill decide to write "Friendly People?"

4. What British sport does Bill find dull but restful?

5. What does Bill say about his hair?

(see the answer key)

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