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Katherine 'Casey' Singleton

This character is head of quality control for Norton Aircraft.

Bob Richman

This character is an intern at Norton Aircraft.

John Marder

This character is vice president of Norton Aircraft.

Doug Doherty, Nguyen Van Trung, Ron Smith, and Mike Lee

These characters are in charge of all forms of engineering, and one serves as a liaison, during the investigation of the accident.

Harold Edgarton

This character is the president of Norton Aircraft.

Captain John Chang and Thomas Chang

This character is the TransPacific pilot who was flying Flight 545.

Jack Rogers

This character is a reporter who covers the airline industry for a small newspaper.

Scott Harmon

This character is an employee of a video company Norton Aircraft often uses when analyzing video tape.

Jennifer Malone

This character is an ambitious television producer in need of a story for the weekend news.

Teddy Rawley

This character...

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