But if we—if we advertise that someone can see their dead child again, they can see their village before the war, they can have a version of their life where their family is intact, go back to before it was shattered...And if they choose to live inside of that fantasy...then we're the bad guys.
-- Simulation operator (Pre-Simulation Consultation XF007867 paragraph 1)

Importance: In "Pre-Simulation Consultation XF007867," the operator explains to the customer that they are not permitted to conduct virtual reality simulations featuring a person's deceased relative for reasons related to potential legal liability, as well as public relations. If a person was allowed to enter into a simulation where the loved one they are grieving for is alive, they would likely never want to leave and return to the real world in which that person is dead. The company running the simulation would then look like they were capitalizing on people's pain.

We'd been...
-- Unnamed narrator (Liddy, First to Fly paragraph 2)