3. What does Freda do when arriving at the wine factory?
(a) Shakes hands with every Italian man.
(b) Punches the time clock.
(c) Buys coffee.
(d) Checks messages.

4. What event is Freda looking forward to?
(a) Christmas dinner.
(b) The company outing.
(c) Summer vacation.
(d) New Year's Eve.

5. What has Freda planned for the factory employees?
(a) Healthcare benefits.
(b) A labor union.
(c) An outing in the country.
(d) A Christmas party.

6. How old was Freda when her mother died?
(a) 15.
(b) 3.
(c) 19.
(d) 12.

7. What does the note from Vittorio say?
(a) He is coming over tonight to offer his condolences.
(b) He wants to take her out to dinner.
(c) He wants her advice on some wardrobe selections.
(d) He wants to talk to her about management training.

8. Why is Brenda upset that Patrick is coming to the apartment?
(a) The apartment is dirty.
(b) Freda's clothes are strewn about.
(c) The furniture is shabby.
(d) Freda will be upset by it.

9. For what day is the company outing scheduled?
(a) Friday.
(b) Sunday.
(c) Saturday.
(d) Wednesday.

10. What inner feeling does Freda have about Brenda?
(a) Confusion.
(b) Pity.
(c) Anger.
(d) Jealousy.

11. Which of the following does Brenda NOT have in her life?
(a) A child.
(b) A mother.
(c) A mother-in-law.
(d) An estranged husband.

12. What does Patrick offer to fix at Freda and Brenda's apartment?
(a) The leaky faucets.
(b) The furnace.
(c) The stove.
(d) The toilet.

13. In what city is THE BOTTLE FACTORY OUTING set?
(a) Dublin.
(b) Vienna.
(c) London.
(d) Glasgow.

14. Where do Freda and Brenda work?
(a) A restaurant.
(b) A hospital.
(c) A wine factory.
(d) A car dealership.

15. Why does Maria worry about Freda when she returns to work?
(a) She can't stop crying.
(b) She has a bad rash on her arm.
(c) She is very solemn.
(d) She is coughing really bad.