3. What offense makes Christine use a ruler on the patron?
(a) For talking loudly in the shop.
(b) For stepping behind the desk.
(c) For picking up books ordered by others.
(d) For opening the cash drawer.

4. What happens to the complaint filed concerning the display window?
(a) It is dropped.
(b) It is ammended.
(c) It goes to court.
(d) It is ruled unconstitutional.

5. What constantly reminds Christine of her failure?
(a) The Bookshop.
(b) The town gossips.
(c) Mrs. Gipping.
(d) The square envelope.

6. What do the onlookers say about Christine after she uses the ruler?
(a) Christine should be taught some manners.
(b) Christine should be fired.
(c) Christine has too much authority.
(d) Christine is a defiant brat.

7. How much profit does Florence make during the first week of December from Lolita?
(a) 100 pounds.
(b) 50 pounds.
(c) 500 pounds.
(d) 82 pounds.

8. For what exam does Christine receive results in Chapter 9?
(a) High school entrance exam.
(b) Math exam.
(c) Eleven-plus exam.
(d) Technical exam.

9. Who is Florence's solicitor?
(a) Milo North.
(b) Mr. Thornton.
(c) Mr. Keble.
(d) Mr. Brundish.

10. Who wins the Most Original prize in the contest?
(a) Violet.
(b) Florence.
(c) Christine.
(d) Kattie.

11. Which customer receives the only discount given by The Bookshop?
(a) Christine Gipping.
(b) The Primary School.
(c) The community hall.
(d) Milo North.

12. What does the City Council open in Hardborough?
(a) A fire station.
(b) A dance studio.
(c) An art museum.
(d) A Public Library.

13. What kind of clothing does Christine wear in the school's Christmas play?
(a) Dress.
(b) Formal gown.
(c) Jeans.
(d) Bikini.

14. Who will be applying for a job at the new shop?
(a) Kattie.
(b) Christine.
(c) Mrs. Gipping
(d) Florence.

15. Who has filed a complaint concerning the shop's display window?
(a) Mr. Brundish.
(b) General Gamart.
(c) Milo North..
(d) Violet Gamart.