3. About what does Mr. Katz inquire?
(a) Mr. Morse's problems.
(b) The boy sleeping in the lobby.
(c) The eviction notices.
(d) Bill's work.

4. How does April break into the conversation?
(a) With a flirty comment for both men.
(b) With a need for a clock.
(c) With a complaint about the bright sunlight.
(d) With her complaint about the lack of hot water.

5. Who was the figure of a shy woman, who never sat, but just stood at the doorway to watch the restaurant activities?
(a) A guest that visits the Hotel Baltimore regularly.
(b) The Girl's mother.
(c) A woman Millie has worked with.
(d) A ghost.

6. What does Bill begin to do?
(a) Pack up to go home.
(b) Tell the Girl to make wake-up calls to the residents.
(c) Make wake-up calls to residents via the switchboard.
(d) Flirt with the Girl.

7. What does Bill once more tell Mr. Morse?
(a) He will buy him some cold medication.
(b) He will send someone upstairs to close the window.
(c) He will give him a job.
(d) He will find him a new room.

8. Why is Mrs. Bellotti concerned?
(a) She has lost her key.
(b) She cannot pay her rent.
(c) Her room has been broken into.
(d) Mr. Katz has evicted her son named Horse.

9. Why can this character not sleep in?
(a) The sun is too bright.
(b) It is too hot in her room.
(c) She had a bad dream.
(d) After rising early for so many years.

10. What is Bill trying to maintain among all these distractions?
(a) The switchboard activity.
(b) His composure.
(c) Peace and quiet.
(d) A clean hotel.

11. What does Mrs. Bellotti try to discern from Bill?
(a) Where her son is.
(b) Why Mr. Katz has evicted Horse.
(c) Why she cannot get a spare key.
(d) What to do about her stolen jewelry.

12. What must Jackie do because of this purchase?
(a) She must buy insurance on the phone.
(b) She needs to move in within the week.
(c) She cannot get the plates until she purchases auto insurance.
(d) She must hang up her clothes before they become wrinkled.

13. How long has the boy been waiting for Mr. Katz?
(a) For about an hour.
(b) Since last night.
(c) Since three o'clock.
(d) Since four o'clock this morning.

14. What does Bill suggest that the Girl do?
(a) Get a better job.
(b) Send wake-up calls to the guests.
(c) Go back to her room.
(d) Distribute the mail in the residents' mailboxes.

15. Who enters the hotel lobby?
(a) Two more hotel residents.
(b) Two neighbors.
(c) Four more hotel residents.
(d) Two police officers.