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1. What narrative perspective is establied in the Prologue? Why is this important to the story?

The novel is related from a third-person perspective by an omniscient narrator, in the past tense. This is important because it allows the reader to see into the minds of each of the characters and to determine their motivations.

2. What setting is established in the Prologue? How is the setting described?

The Prologue opens with Nick's family taking a car from Heathrow Airport in London to the Calthorpe Hotel in 1986. This is 24 years prior to the story. The hotel is described as the most elite and extravagant in London.

3. How is the matter with the hotel manager resolved in the Prologue?

Felicity calls her husband Harry and tells him that they are being discriminated against and asks him what to do. When Harry realizes that he is friends with Lord Rupert, the owner of the hotel, he buys it outright and his wife then fires Ormsby upon being announced as the Mistress of the hotel.

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