Amal Abu al-Jamiyya

A cute, freckle-faced Palestinian girl whom Shipler interviewed about the views on Jews that she had picked up in the Dheisheh camp. Her name means "hope," but she claimed never to have seen a Jew without a gun. Shipler refers to her several times as a tragic symbol of the conflict.

Majdi and Suhbi Abu-Jumaa

Two Palestinian terrorists, cousins, responsible for a 1984 attack on a commuter bus in the Gaza Strip. They were taken prisoner by Israeli commandos and tortured to death in captivity. Their murder was covered up by the government, but journalists brought it to light, causing a furor among liberal Jews.

Albert Aghazarian

An Armenian living in the Old City of Jerusalem, who considers himself by culture and affinity a Palestinian. He teaches and does public relations work at Bir Zeit University on the West Bank. He describes the process during his teen...