Group Conflict Resolution
To understand conflict resolution among groups it is helpful first to consider the role of conflict in and among groups. Conflict analysis of groups is divided between the study of intragroup conflict, that which happens within a group among its members, and intergroup conflict, that which happens between one or more groups where the conflict is viewed as involving the group as a whole. The study of these phenomena is closely related to the study of both group dynamics and cross-cultural relations. A further distinction is made according to the group level being studied. Here the separation is generally between group conflicts and international conflicts. Group conflicts include both communal group conflicts and workplace conflicts. Communal group conflicts can involve just about any group that provides people with social identity. Social identity is itself a group-level concept, since it is defined as the identity we gain from being part of a collectivity, a group. Since most of the hours of our days are organized around group membership, the study of groups and their interactions is central to the work of sociologists.
When groups are in conflict, the very presence of the group intensifies and changes the way conflict between individuals is perceived.
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