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Communications in Business

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About 6 pages (1,712 words)
Communication studies Summary

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To be most effective, the feedback loop (the receiver's decoded inter pretation of the original message) should go for ward; that is, the receiver should respond to the sender. This provides the sender with two vital pieces of information: (1) whether the original message was correctly understood as sent and (2) the new message. This allows for early correction of incorrectly decoded messages. The decoding, encoding, and feedback loop continue as the parties communicate.

In the decoding of a message, miscommunication and/or missed communication can occur. In the feedback loop, it is critical both that the sender provide the intended message, and that the receiver clarify how that message was perceived. The greater the number of people involved in the message exchange process and the greater their differences in values, beliefs, attitudes, and knowledge of the subject matter, the greater are the chances that the message will be decoded improperly and a communication breakdown will occur.

Communication is most successful when it is understood by all persons involved in the process. That is, good communication is free from social colloquialisms, intercultural mores, and gender-based styles.

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Communications in Business from Encyclopedia of Business and Finance. Copyright © 2001-2006 by Macmillan Reference USA, an imprint of the Gale Group. All rights reserved.

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