Communications in Business
Communication, stated simply, is conveying a message, through a channel, from one person to another; that is, connecting or sharing thoughts, opinions, and intelligence. Communication is a mechanism for all types of interaction and connectivity. It can instantaneously bring people together. It can link ideas and things. It can deliver news and facts. It can impart knowledge. Because communication can be expressed as words, letters, pictures, gestures, signals, colors, and so forth, it is credited with being the single element that has brought all corners of the world closer together. In business, communication is the critical backbone of an organization's ability to operate internally and externally as well as nationally and internationally.
Communication Basics
Communication, in its most basic definition, involves a sender (encoder) and a receiver (decoder). The sender encodes a message, deciding what content and relationship codes to use, and sends it via a communication channel (face to face, e-mail, telephone, etc.). The receiver (de coder) takes the message and, in the decoding process, attempts to understand its content and relationship meaning. After decoding, the receiver then may respond, via a communication channel, to the sender with a new message based on the receiver's perception of what the message imparted in terms of information and the relationship with the sender.
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