Communication - Research Article from Encyclopedia of Management

This encyclopedia article consists of approximately 13 pages of information about Communication.
This section contains 3,683 words
(approx. 13 pages at 300 words per page)
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Upward and Downwardcommunication

Information, the lifeblood of any organization, needs to flow freely to be effective. Successful management requires downward communication to subordinates, upward communication to superiors, and horizontal communication to peers in other divisions. Getting a task done, perhaps through delegation, is just one aspect of the manager's job. Obtaining the resources to do that job, letting others know what is going on, and coordinating with others are also crucial skills. These skills keep the organization working, and enhance the visibility of the manager and her division, thus ensuring continued support and promotion.

Downward communication is more than passing on information to subordinates. It may involve effectively managing the tone of the message, as well as showing skill in delegation to ensure the job is done effectively by the right person. In upward communication, tone is even more crucial, as are timing, strategy, and audience adaptation. In neither...

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This section contains 3,683 words
(approx. 13 pages at 300 words per page)
Buy the Communication Encyclopedia Article
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Encyclopedia of Management
Communication from Encyclopedia of Management. ©2005-2006 Thomson Gale, a part of the Thomson Corporation. All rights reserved.
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