To illustrate, consider a prescription drug purchase. To get authorization to purchase the drug, one must visit a physician to obtain a prescription. Then, one might acquire the drug from one of several retail sources, including grocery store chains (such as Kroger's), mass discounters (such as Wal-Mart), neighborhood pharmacies, and even virtual pharmacies (such as Drugstore.com). Each of these prescription drug outlets is a marketing channel. Pharmaceutical manufacturers, distributors, and their suppliers are all equally important links in these channels of distribution for pharmaceuticals. Sophisticated computer systems track each pill, capsule, and tablet from its point-of-production at a pharmaceutical manufacturer all the way to its point-of-sale in retail outlets worldwide.
To appreciate the complexity of marketing channels, exchange should be recognized as a dynamic process. Exchange relationships themselves continually evolve as new markets and technologies redefine the global marketplace. Consider, for example, that the World Wide Web's arrival created a new distribution channel now accounting for over $1.3 trillion in electronic exchanges. It may come as a surprise that the fastest-growing segment of electronic commerce involves not business-to-consumer, (called B2C in today's Web language) but business-to-business (B2B) channels.
Whether these exchange processes occur between manufacturers and their suppliers, retailers and consumers, or in some other buyer-seller relationship, marketing channels offer an important way to build competitive advantages in today's global marketplace.
This is a free page. This page contains 191 words. This
article contains 3,115 words (approx. 10 pages at 300
words per page).
Read the rest of this Article with our Channels of Distribution Access Pass.
