The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

STANDARDIZATION ELIMINATES THE SHIFTING VIEWPOINT.—­Under old-time Traditional Management the way that the man happened to feel at the particular time made a great difference, not only in his work, but in his relations with other men.  The standardization not only of the relationship between the men, but of the relationships between the foreman, the manager, and the worker, the fact that the disciplining is put in the hands of a man who is not biased by his personal feelings in his dealings with the men;—­all of these things mean that the viewpoint of the men as to their work and their relationship remains fixed.  This standardizing of the viewpoint is an enormous help toward increasing output.

THE COMMON VIEWPOINT IS AN IMPETUS.—­There are those who believe that the concerted standard process of thought of the many minds assists the operation of any one mind.  However this may be, there is no doubt that the fact that the standard thought is present in all minds at one time at least eliminates some cause for discussion and leads to unity and consequent success in the work.

INVENTION IS STIMULATED.—­Chances for invention and construction are provided by standardization.[14] By having a scientifically derived standard method as a starter, the worker can exert much of his mental power toward improvement from that point upward, instead of being occupied with methods below it and in wasting, perhaps, a lifetime in striving to get up to it,[15] this in distinction to the old plan, where a worker knew only what he could personally remember of what had been handed down by tradition, tradition being the memory of society.  Under Scientific Management a worker has many repetitions of experience, some of which he does not always recognize as such.  When he does recognize them, he has the power and daring for rapid construction that come to those only who “know that they know.”

Standardization of ultimate subdivisions, as such, brings that power to the worker sooner.  The conscious knowledge of familiarity of process is an essential for attaining the complete benefits of experience.

Far from making machines out of the men, standardization causes a mental state that leads to invention, for the reason that the worker’s brain is in most intimate contact with the work, and yet has not been unnecessarily fatigued by the work itself.  No more monotonous work could be cited than that of that boy whose sole duty was to operate by hand the valve to the engine, yet he invented the automatic control of the slide valve used throughout the world to-day.

STANDARDIZATION PREVENTS ACCIDENTS.—­The results of standardization so far given, concern changes in the worker’s mental capacity, or attitude.  Such changes, and other changes, will be discussed from a different viewpoint under “Teaching.”  As for results to the worker’s body, one of the most important is the elimination of causes for accidents.

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The Psychology of Management from Project Gutenberg. Public domain.