Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.
the rhythmical horizontal and vertical movements were for physical reasons usually replaced by uniform circular movements.  But even the most highly developed machine demands human activity, for instance, for the supplying with material; and this again has opened new possibilities for the adjustment of technical mechanism to the economic demand for rhythmical muscle activity.  The growth of technical devices has thus been constantly under the control of psychological demands, in spite of the absence of systematic psychological investigations.  But the decisive factor was, indeed, that these psychological motives always remained in the subconsciousness of civilization.  The improvements were consciously referred to the machine as such, however much the practical success was really influenced by the degree of its adjustment to the mental conditions of the workingmen.  The new movements of scientific management and of experimental psychology aim toward bringing this adaptation consciously into the foreground and toward testing and studying systematically what technical variations can best suit the psychophysical status of man.

Those who are familiar with the achievements of scientific management remember that by no means only the complicated procedures on a high level are in question.  The successes are often the most surprising where the technique is old, and where it might have been imagined that the experiences of many centuries would have secured through mere common sense the most effective performance.  The best-known case is perhaps that of the masons, which one of the leaders of the scientific management movement has studied in all its details.[27] The movements of the builders and the tools which they use were examined with scientific exactitude and slowly reshaped under the point of view of psychology and physiology.  The total result was that after the new method 30 masons completed without greater fatigue what after the old methods it would have taken 100 masons to do, and that the total expense for the building was reduced to less than a half in spite of the steady increase of the wages of the laborers.  For this purpose it was necessary that exact measurements be made of the height at which the bricks were lying and of the height of the wall on which they must be laid, and of the number of bricks which should be carried to the masons at once.  He studied how the trowel should be shaped and how the mortar should be used and how the bricks should be carried to the bricklayers.  In short, everything which usually is left to tradition, to caprice, and to an economy which looks out only for the most immediate saving, was on the basis of experiments of many years replaced by entirely new means and tools, where nothing was left to arbitrariness.  Yet these changes did not demand any invention or physically or economically new ideas, but merely a more careful adaptation of the apparatus to the psychological energies of the masons.  The new arrangement permitted a better organization of the necessary bodily movements, fatigue was diminished, the accessory movements were better fructified, fewer inhibitions were necessary, a better playing together of the psychical energies was secured.

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Psychology and Industrial Efficiency from Project Gutenberg. Public domain.