Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.
it would seem not at all impossible that by a short experiment of a few minutes thousands of applicants might be saved long months of study and training which are completely wasted.  For us here the detailed analysis of this particular case did not mean a suggestion to use to-day in the telephone offices of the country the special scheme which we applied, but it stood only as a clear, simple illustration of a method by which not the specific work itself is tested, but by which the industrial work of the individual is resolved into a long series of parallel functions each one of which is tested independently.  The experimental aid which the laboratory has to supply in such cases is not a newly invented device, such as we needed in the case of the motormen, but simply the methods well known as so-called mental tests.

The experiments with such tests by which single mental functions are measured approximately in short quick examinations, has been much discussed in psychological circles.  For a long while the thorough scholars remained very reluctant to accept such an apparently superficial scheme, when these tests were proposed especially for the pedagogical interests of the schoolroom.  It was a time in which the scientific efforts were completely devoted to the general problems of the human mind and in which individual differences were very little considered.  Moreover, the questions of applied psychology still seemed so far distant that the true scholar instinctively took his standards from the methods of purely theoretical research.  Seen from such a point of view, it could not be denied that the tests were not sufficient to give us a complete scientific analysis of the personality in its subtler structure.  The theorists knew too well that if the reactions, or associations, or memories, or tendencies of attention, or emotions of a subject were measured really with that scientific thoroughness which is the ideal of research, long months of experiments would be needed, and little could be hoped for from tests to be performed in half an hour.  But this somewhat haughty reserve which was quite justified twenty years ago has become obsolete and would be meaningless to-day.  On the one side the methods themselves have been multiplied; for each mental act like memory, attention, and so on, dozens of well-studied tests are at our disposal, which are adjusted to the finest ramifications of the functions.[15] On the other side the interest in individual differences and in applied psychology has steadily grown, and through it an understanding for the real meaning of the tests has been gained.  Their value, indeed, lies exclusively in their relation to the practical problems.  Where theoretical questions are to be answered and scientific studies concerning the laws and variations of the mind are to be undertaken, the long series of laboratory experiments carried on with patience and devotion are indispensable and can never be replaced by the short-cut methods of the tests.  But where practical tasks of pedagogy or jurisprudence or medicine, or especially of commerce and industry, are before us, the method of tests ought to be sovereign.  It can be adapted to the special situations and can succeed perfectly, if the task is to discover the outlines of the mental individuality for particular practical work.

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Psychology and Industrial Efficiency from Project Gutenberg. Public domain.