Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.
is ultimately controlled by the purpose of satisfying certain psychical desires.  Hence this psychical effect is still more fundamental for the economic process than its psychical origin in the mental conditions of the worker.  The task of psychotechnics is accordingly to determine by exact psychological experiments how this mental effect, the satisfaction of economic desires, can be secured in the quickest, in the easiest, in the safest, in the most enduring, and in the most satisfactory way.

But we must not deceive ourselves as to the humiliating truth that so far not the slightest effort has been made toward the answering of this central scientific question.  If the inquiry into the psychical effects were really to be confined to this problem of the ultimate satisfaction of economic desires, scientific psychology could not contribute any results and could not offer anything but hopes and wishes for the future.  At the first glance it might appear as if just here a large amount of literature exists; moreover, a literature rich in excellent investigations and ample empirical material.  On the one side the political economists, with their theories of economic value and their investigations concerning the conditions of prices and the development of luxury, the calculation of economic values from pleasure and displeasure and many similar studies, have connected the economic processes with mental life; on the other side the philosophers, with their theories of value, have not confined themselves to the ethical and aesthetic motives, but have gone deeply into the economic life too.  While such studies of the economists and of the philosophers are chiefly meant to serve theoretical understanding, it might seem easy to deduce from them technical practical prescriptions as well.  If we know that under particular conditions certain demands will be satisfied, we draw the conclusion that we must realize those conditions whenever such demands are to be satisfied.  The theoretical views of the economists and of the philosophers of value might thus be directly translated into psychotechnical advice.

As soon as we look deeper into the situation, we must recognize that this surface impression is entirely misleading.  Certainly whenever the philosophers or political economists discuss the problems of value and of the satisfaction of human demands, they are using psychological terms, but the whole meaning which they attach to these terms, feeling, emotion, will, desire, pleasure, displeasure, joy, and pain, is essentially different from that which controls the causal explanations of scientific psychology.  We cannot enter into the real fundamental questions here, which are too often carelessly ignored even in scientific quarters.  Too often psychology is treated, even by psychologists, as if it covered every possible systematic treatment of inner experience, and correspondingly outsiders like the economists fancy that they are on psychological

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Psychology and Industrial Efficiency from Project Gutenberg. Public domain.