The Complete English Tradesman (1839 ed.) eBook

This eBook from the Gutenberg Project consists of approximately 430 pages of information about The Complete English Tradesman (1839 ed.).

The Complete English Tradesman (1839 ed.) eBook

This eBook from the Gutenberg Project consists of approximately 430 pages of information about The Complete English Tradesman (1839 ed.).

In thus changing his circumstances of trade, he must learn, as well as he can, how to furnish his shop suitable to the place he is to trade in, and to sort his goods to the demand which he is like to have there; otherwise he will not only lose the customers for want of proper goods, but will very much lose by the goods which he lays in for sale, there being no demand for them where he is going.

When merchants send adventures to our British colonies, it is usual with them to make up to each factor what they call a sortable cargo; that is to say, they want something of every thing that may furnish the tradesmen there with parcels fit to fill their shops, and invite their customers; and if they fail, and do not thus sort their cargoes, the factors there not only complain, as being ill sorted, but the cargo lies by unsold, because there is not a sufficient quantity of sorts to answer the demand, and make them all marketable together.

It is the same thing here:  if the tradesman’s shop is not well sorted, it is not suitably furnished, or fitted to supply his customers; and nothing dishonours him more than to have people come to buy things usual to be had in such shops, and go away without them.  The next thing they say to one another is, ’I went to that shop, but I could not be furnished; they are not stocked there for a trade; one seldom finds any thing there that is new or fashionable:’  and so they go away to another shop; and not only go away themselves, but carry others away with them—­for it is observable, that the buyers or retail customers, especially the ladies, follow one another as sheep follow the flock; and if one buys a beautiful silk, or a cheap piece of Holland, or a new-fashioned thing of any kind, the next inquiry is, where it was bought; and the shop is presently recommended for a shop well sorted, and for a place where things are to be had not only cheap and good, but of the newest fashion, and where they have always great choice to please the curious, and to supply whatever is called for.  And thus the trade runs away insensibly to the shops which are best sorted.

3.  The retail tradesman in especial, but even every tradesman in his station, must furnish himself with a competent stock of patience; I mean, that patience which is needful to bear with all sorts of impertinence, and the most provoking curiosity, that it is possible to imagine the buyers, even the worst of them, are or can be guilty of.  A tradesman behind his counter must have no flesh and blood about him, no passions, no resentment.  He must never be angry; no, not so much as seem to be so.  If a customer tumbles him five hundred pounds’ worth of goods, and scarce bids money for any thing—­nay, though they really come to his shop with no intent to buy, as many do, only to see what is to be sold, and if they cannot be better pleased than they are at some other shop where they intend to buy, it is all one, the tradesman must take it, and place it to the account

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The Complete English Tradesman (1839 ed.) from Project Gutenberg. Public domain.