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Statistical Methodology Analysis Reporting Technique (SMART) is an approach that was developed in 1995 by Dr Gerard Macioce to improve an organization's performance monitoring platform. The proof of concept was performed in the commercial sector and later in the US federal government. The processes of the SMART model are structured to be matured to Capability Maturity Model (CMM) level 3 when initially integrated into the monitoring platform and achieve level 5 with a reasonable short time. The concept is customer focused, measures defects with performance monitoring, and ensures that the tools are used to their fullest potential without data being unnecessarily transmitted over a network infrastructure. Variants of the model are used today to support the United States Department of Defense and Department of Homeland Security performance monitoring platforms.
