In management, the ultimate measure of management's performance is the metric of management effectiveness which includes:
- execution, or how well management's plans are carried out by members of the organization
- leadership, or how effectively management communicates and translates the vision and strategy of the organization to the members
- delegation, or how well management gives assignments and communicates instructions to members of the organization
- return on investment, or how well management utilizes the resources (financial, physical, and human) of the organization to bring an acceptable return to shareholders
- conflict management, or how well management is able to utilize confrontation and collaboration skills; management's ability to be flexible and appeal to common interests.
- motivation, how management attempts to understand the needs of others and inspires them to perform. Motivation focuses on how performance is rewarded rather than how failure is punished.
- consideration, how managers seek to understand and appreciate others' values; and not merely as a means to a business goal.
