Chapter Twelve: It's Been a Pleasure Summary

Nan returns to New York and goes back to the X's apartment while they are still in Nantucket. Ms.Chicago is no longer there. Nan goes straight to Grayer's room where she overheard that Mrs. X has a nanny cam. She finds the nanny cam. She then goes to Mrs. X's desk and flips through her appointment calendar and notes that there have been many interviews for nannies for the last few months. Nan learns that Mrs. X has had intentions of replacing her for a long time.

Nan turns on the bear nanny cam and lets out a tirade. She basically says all of the things that she has been feeling the last nine months, calling both parents terrible people, telling them that they should be ashamed and what terrible people they are to work for...