It strikes me that their job isn't really very different from mine. If you're on a place, you're not where you started, and you're not where you're going.”
-- Dawn (Prologue )

Importance: A flight attendant has just asked Dawn to return to her seat but has not yet announced the emergency. Dawn's description of the flight attendants helping a person get from one place to another is a comparison to her own job as a death doula. She sees herself as helping a person who is dying reach their final moments without worrying about anything they have left undone while providing support and guidance for the person left behind.

How can you even put into words the confession that you made a mistake, that you want to turn back time and try again? How do you say it without hurting the people who have been sitting across from you at the breakfast table for...
-- Dawn (Chapter 1, Land/Egypt )