Exhortation Summary

In this memo to his staff, Todd Birnie informs his employees that they have an agreement that they will do a job and will do it well. He encourages them to have a positive attitude in order to do their best work. He takes time to include in his memo an example of positivity describing himself and some others moving a dead whale during his last vacation. He indicates that they shouldn't become discouraged and grumble about the path they decided to take one year ago.

Birnie reminds his workers of a good week that a worker named Andy had several months prior. Although his work production has fallen since, Birnie indicates that he believes Andy must still be proud of that month. Since that month, however, Birnie indicates that Andy has become withdrawn and disconsolate. As a reward for his month of...