Therapy elicits odd reactions because, in a way, it's like pornography
-- Lori (chapter 3 paragraph 6)

Importance: This quote captures the way in which therapy demands a large amount of vulnerability. In a way, it almost feels exploitative. Patients feel exposed and naked as they confess their deepest shames and desires. Lori is poking fun here at her job's exploitative nature. But she knows, as her patients do, that a key part of therapy is exposure. If patients do not share the personal, then nothing in their lives can be changed.

Most big transformations come about from the hundreds of tiny, almost imperceptible, steps we take along the way"
-- Lori (chapter 3 paragraph 30)

Importance: This quote speaks to the slow, gradual process of change. Lori sees first-hand how most large changes in behavior take a large number of tiny, incremental steps. It may feel torturous, but she knows that it is a patient process. One just has to have the endurance...