They arrive in Milan and are unloaded onto the freight yard on stretchers. Henry's stretcher will not fit on the elevator, so they take him off the stretcher and hold him in the elevator, causing him much pain. When they finally get upstairs, they ring the bell and a nurse appears. She tells them that the beds are not ready yet, and that they were not expecting patients for a while yet. He is in excruciating pain, and is finally put in a bed with no sheets, as the nurse tells them that the sheets are still locked up.
The men who were carrying Henry give the nurse his papers and leave. The nurse begins to cry because she cannot read them-they are in Italian-and cannot do anything without the doctors orders......
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