We design things that improve quality of life. But that, if they fall apart, take lives. We need to make absolutely sure. You understand?
-- Carole Gossette (Chapter 2)

Importance: Gossette uses the image of the cracked teacup to describe to Jean-Guy how it is the tiny aspects of engineering that can cause the things they create to destroy lives. She explains that his job is to try to search out these cracks and save lives.

The vehicle, a delivery van for a boulangerie, hit him deliberately. I saw it.
-- Armand (Chapter 4)

Importance: When the police arrive in the street outside Juveniles where Stephen was critically injured, Armand insists that his godfather was hit intentionally. It is only later when Stephen’s apartment is discovered to have been ransacked that the police take Armand seriously.

It smelled like Claude Dussault.
-- Armand (Chapter 11)

Importance: Armand tells Jean-Guy that he knew that someone was still in Stephen’s apartment because he could smell the...