Listening - Research Article from Encyclopedia of Management

This encyclopedia article consists of approximately 7 pages of information about Listening.
This section contains 1,961 words
(approx. 7 pages at 300 words per page)
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Avoiding Distractions

The most basic approach to improving listening in the workplace is to avoid distractions that prevent one from concentrating on what is being said. Even when distractions cannot be completely eliminated, they can be minimized in order to improve concentration. In an office setting, listeners can close their office door to minimize outside noise, or move to a more quiet location such as an empty meeting room. Additionally, it may be necessary to ignore telephone calls and newly arrived e-mail in order to fully concentrate. Finally, interruptions from others, including coworkers, should be dealt with quickly so that attention can be returned to the speaker.

Not all distractions come from others in the organization; listeners are often distracted by work or other thoughts when they should be listening. Therefore, when it is important to listen, individuals should stop working, stop reading, and stop using their computers. When...

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This section contains 1,961 words
(approx. 7 pages at 300 words per page)
Buy the Listening Encyclopedia Article
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Encyclopedia of Management
Listening from Encyclopedia of Management. ©2005-2006 Thomson Gale, a part of the Thomson Corporation. All rights reserved.
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