Who is Eloise Glynn from Cold Fire and what is their importance?

Eloise Glynn is the librarian in New Svenborg, and she has been in that position since Jim was a child. She remembers how Jim used books as a way to escape reality. She also has high praise for the area, as well as Jim's parents for having given him the kind of education that made him love books. Eloise is described as a woman who enjoys her job immensely.