Who is Jennifer Malone from Airframe and what is their importance?

Jennifer Malone is a television producer. She decides to interview Casey and quickly sees the story as her ticket to the big leagues. Malone blindsides Casey in their first interview, making it evident that she intends to make the company look as if they are flying unsafe airplanes on purpose. Casey, however, convinces Malone to take a ride in a similar plane under similar conditions, after which, Jennifer realizes what Casey has been telling her all along...that it was pilot error.