For twenty years, she had an ongoing correspondence with the chief buyer at a London bookstore called Marks & Co., and, after all those years, she took their correspondence and wrote a book about it called 84, Charing Cross Road, the address of the booksellers.
This character was an English friend of one of Ms. Hanff's friends and was invited to show Ms. Hanff around London.
This character was a fan of 84, Charing Cross Road, and worked at Heathrow Airport.
This character was a friend of Ms. Hanff's from the States who she had met because of 84, Charing Cross Road.
Leo Marks and Ena Gaussen
These characters contacted Ms. Hanff soon after she arrived in London and invited her to dinner.
Reggie and Joyce Grenfell
These characters are husband and wife; the wife was an actress...
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