|Name: _________________________||Period: ___________________|
This test consists of 15 multiple choice questions and 5 short answer questions.
Multiple Choice Questions
1. Why is Sam able to sit down and help write the book?
(a) He no longer works for Wal-Mart.
(b) He is interested in writing a book.
(c) He is retired.
(d) He is sick.
2. What does Sam give his associates and managers?
(a) Many raises.
(b) Gifts for their birthdays.
(c) Specific tasks to complete.
(d) The freedom to experiment and test things on their own.
3. The concept of the variety store changed drastically over the years from the fully-serviced variety store to ___________.
(a) The fully-serviced discount model.
(b) The discount model.
(c) The partially-serviced style.
(d) The self-service style.
4. What is rule number five?
(a) Appreciate everything your managers do for your business.
(b) Appreciate everything you do for your business.
(c) Appreciate everything your family does for your business.
(d) Appreciate everything your associates do for your business.
5. What is rule number one?
(a) Commit to yourself.
(b) Commit to your business.
(c) Commit to your family.
(d) Commit to be wealthy.
6. It is the demand of ____________ that built Wal-Mart's success?
(a) The wealthy.
(b) The city customer.
(c) The small town customer.
(d) The urban customer.
7. What does Sam encourage his management and associates to always do?
(a) Think of fun and interesting things to do in the store.
(b) Make work hours go by quickly.
(c) Stay positive.
(d) Work hard.
8. What are the consequences of the competition between Wal-Mart and Kmart?
(a) It is unremarkable and typical.
(b) It is unusual and disturbing.
(c) It is one of the best duals and strengthens Wal-Mart.
(d) It is one of the worst duals and weakens Wal-Mart.
9. Why has Sam pretty much fought all of the technological advances?
(a) He does not like change.
(b) He wants them to be justified.
(c) He does not trust technology.
(d) He does not understand technology.
10. What does Sam believe are what will continue to keep the customers coming back to shop at your store?
(a) Personal touches.
(b) Low prices.
(c) A large inventory.
(d) Persuasive advertising.
11. He has had the time of his life running Wal-Mart, but has been wondering _________.
(a) If he should have spent more time at work over the years.
(b) If he should have started more discount stores.
(c) If he should have spent more of his money.
(d) If he should have spent more time with his family over the years instead.
12. Sam had to get up every day with what idea?
(a) Being famous.
(b) Providing for his family.
(c) Changing the world.
(d) Improving something.
13. Did Sam get into the retail business to make money?
(a) Only at first.
14. Sam has one motto that he repeats frequently in the book and to anyone who will listen to him. What is this motto?
(a) Put the customer first and make sure they are satisfied.
(b) Put your family first and make sure they are satisfied.
(c) Put yourself first and make sure you are satisfied.
(d) Put your investors first and make sure they are satisfied.
15. There are two main camps in the Wal-Mart organization. Who leads these camps?
(a) His two sons.
(b) Helen and her father.
(c) Ferold and Ron.
(d) Helen and Sam.
Short Answer Questions
1. For what do Sam and his upper management team look in the smaller stores?
2. Did Sam have revenge on his mind when he did this?
3. Their large private fleet of __________ is one of the largest in the country as well to give them the flexibility they need?
4. Sam has created a unique culture at Wal-Mart where managers meet ________.
5. Sam suggests that if you want to be successful, you need to _______ to your own interests?
This section contains 592 words
(approx. 2 pages at 300 words per page)