Pour Your Heart Into It Test | Mid-Book Test - Medium

Howard Schultz
This set of Lesson Plans consists of approximately 134 pages of tests, essay questions, lessons, and other teaching materials.

Pour Your Heart Into It Test | Mid-Book Test - Medium

Howard Schultz
This set of Lesson Plans consists of approximately 134 pages of tests, essay questions, lessons, and other teaching materials.
Buy the Pour Your Heart Into It Lesson Plans
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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Which one of the following does Howard agree to let serve Starbucks coffee to their clients?
(a) Restaurants.
(b) Grocery stores.
(c) Airlines.
(d) Donut stores.

2. How does Howard feel about his father while growing up?
(a) He admires both his character and ambition.
(b) He thinks he lacks both character and ambition.
(c) He admires his ambition, but thinks he lacks character.
(d) He admires his character, but thinks he lacks ambition.

3. Which company did Jeff Brotman found before helping Howard with Starbucks?
(a) Best Buy.
(b) Kohl's.
(c) K-Mart.
(d) Costco.

4. What is the initial reaction to Starbucks in Chicago?
(a) It is ignored.
(b) It is not overwhelmingly popular.
(c) It is overwhelmingly popular.
(d) It is slightly popular.

5. What position does Arnie Prentice hold when he invests in Il Giornale?
(a) Co-Chairman of a Seattle financial services firm.
(b) District Manager of a Seattle manufacturing firm.
(c) Executive Consultant of a Seattle advertising firm.
(d) CEO of a Seattle law firm.

Short Answer Questions

1. What type of business does Sheri give up before moving to the Northwest?

2. How long does it take Howard to convince Starbucks to begin serving espresso?

3. How often does the Starbucks Mission Review Team meet?

4. What part of New York did Howard grow up in during the 1960s?

5. When does the first Il Giornale store open?

Short Essay Questions

1. How is the design and logo of Starbucks updated for the merger of both companies?

2. What is the purpose of Howard's new health care plan for Starbucks and why is it met with resistance?

3. Why does Howard travel back to Italy with Gordon and what is the result of their trip?

4. What atmosphere does Howard strive to create at Starbucks?

5. How long does it take Howard to join Starbucks and what are some of the sacrifices he makes to work for the company?

6. How does Howard convince Jerry Baldwin to begin serving espressos, and what leads him to leave Starbucks?

7. What is Howard's intent with Il Giornale, and how does he receive the money needed for the business' expansion plan?

8. What does H2O refer to in the Starbucks company?

9. How does Howard learn the value of honoring customer requests?

10. What founding principles does Howard intend to keep with all aspects of the company?

(see the answer keys)

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