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This quiz consists of 5 multiple choice and 5 short answer questions through Part 1, To Italians, Espresso Is Like an Aria and Luck is the Residue of Design.

Multiple Choice Questions

1. How long does Howard stay in Europe for his training with Hammarplast?
(a) Three months.
(b) Six months.
(c) Six years.
(d) Three years.

2. How long does it take Howard to convince Starbucks to begin serving espresso?
(a) One day.
(b) One week.
(c) One year.
(d) One month.

3. What type of business does Sheri give up before moving to the Northwest?
(a) Fashion design.
(b) Interior design.
(c) Advertising.
(d) Photography.

4. How does Howard describe Sheri's support?
(a) Unfathomable.
(b) Unfailing.
(c) Unpredictable.
(d) Unbelievable.

5. What novel features a character that inspired the Starbucks name?
(a) Treasure Island.
(b) Moby Dick.
(c) Gulliver's Travels.
(d) Tom Sawyer.

Short Answer Questions

1. How is Howard's salary affected by his new job with Starbucks?

2. How long do Howard and Jerry Baldwin negotiate before Howard is hired at Starbucks?

3. What season in 1983 does Howard take his first trip to Italy?

4. Which University granted Howard a scholarship?

5. How does Howard describe the service in Starbucks stores when he first begins working there?

(see the answer key)

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