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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. What is the name Barbara uses for the family restaurant where she chooses to work first in Florida?
(a) Hearthside
(b) Hearthville
(c) Heartbreak Hotel
(d) Hearttown

2. Gail reveals that she had to live in _______ and pee into a plastic bottle after her boyfriend she lives with suddenly dies.
(a) A storage space
(b) A truck
(c) The bathroom
(d) A box

3. The Maids calculate their wages by ________, which makes it difficult to know what a person is being paid.
(a) Hour
(b) Month
(c) Week
(d) Year

4. The obvious __________ of the sales company is a breath of fresh air for the author compared to the false concern from Wal-Mart.
(a) Scam
(b) Greed
(c) Principles
(d) Ignorance

5. ___________ is a Christian with a working husband and grown children, some of who have had major problems in their life.
(a) Mary
(b) Minnie
(c) Marie
(d) Melissa

Short Answer Questions

1. _______ used in the bathroom are also going to be used in the kitchen, according to the instruction of The Maids.

2. Barbara is surprised that she feels a strong urge to ________ the patrons who she meets.

3. Which department is Barbara placed into when she goes back to Menards to find out about the job?

4. Barbara wondered why there wasn't more indignation about her ruse, realizing that it was probably because people's notion of __________ is different than she thinks it should be.

5. What is the title of the job Barbara takes at the Woodcrest residential facility, an elder care facility?

(see the answer key)

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