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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 1, "Serving in Florida".

Multiple Choice Questions

1. Barbara begins to realize that minimum wage workers are no less ____________ or intelligent than she is.
(a) Bored
(b) Exhausted
(c) Capable
(d) Eager

2. Some of the coworkers have to pay $60 a night for a hotel room because they can not save up the ___________ for a first and last month rent payment.
(a) $2000
(b) $500
(c) $1000
(d) $100

3. Barbara does admit that she modified her __________ when she was new at the job and wanted to fit in.
(a) Vocabulary
(b) Clothing
(c) Hairstyle
(d) Makeup

4. What are they listening to at full volume as they are cleaning each of the hotel rooms?
(a) Rap music
(b) Their headphones
(c) Soap operas
(d) Local news

5. Barbara realizes she will need ____________ in order to pay for her apartment.
(a) More tips
(b) To stop driving
(c) Another job
(d) Less food

Short Answer Questions

1. Barbara notes that her sister constantly complained about the hopelessness of being a ____________.

2. Who is the tiny busy woman who teaches Barbara the rules of the next job she takes on at the hotel adjacent to the restaurant?

3. What is Barbara punished with when she points out that a manager is calling one of his employees by the incorrect name?

4. The businesses place ads in the paper so they can always have a pool of __________ from which to hire at any time.

5. The management at the restaurant try to keep Barbara __________ at every moment of her shift, even when it's slow.

(see the answer key)

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