Who is Abby DiMatteo? What is her job? At what point is she in her training? What does Abby's future look like as the novel begins? Why do things turn in a different direction? Why does Abby work with Vivien Chao to get a heart for Josh O'Day? Is what they have done wrong? What might someone else have done in the same situation? Who should have gotten the heart? Why does the pattern of harassment begin after this takes place? Who is doing it? For what reason?
Who is Vivien Chao? How does the author describe her? What do you think this description says about the character? How does this description influence the reader's reaction to this character? Is the description accurate? Why does Vivien want to get Josh O'Day a heart? What, in Vivien's opinion, is stopping Josh from getting his heart? Is this true? What...
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