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Hospital

This is the place where many of the experiences in the book occur and where both doctors and patients are present.

House Calls

This is something Gawande does when he visits patients at home to see how they are recovering.

Residency Program

This is a requirement of doctors who have completed medical school and is intended to provide real world experiences and hands-on learning for doctors.

Surgeons

This group of highly trained individuals are always learning on the job, are very confident, and represent the closest thing to perfection possible in an uncertain world.

Patients

This group of people need a doctor's care and attention at the hospital because of a disease or illness that they have.

Shouldice Hospital

This is the medical center referred to as a hernia factory.

Emergency Room

This is a place where trauma patients are taken when they enter the hospital.

Morbidity and Mortality Conference (M&M)

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