Plane and Pilot, October 1st, 2005
DIA (Dis' Is Awful) baggage system was DOA (10 years ago)
With an unanticipated (and unexplained) ground delay, all I could imagine that might mitigate the tension was an announcement: "Ladies and gentlemen, it's my understanding that the problem is with the machine we use to break your luggage. It's inoperative; therefore, the baggage handlers have to do it individually and manually. When I learn more, I'll tell you."
It reminds me of a recent newspaper article telling us that Denver's innovative airport will cease using the $250 million computerized and automated baggage cart system. Since...
HighBeam Research, Free Preview: 'The Underground Railroad'... Full Membership required for unlimited access. Free 7-day trial.
Subscribers: HighBeam content is only available to HighBeam subscribers. Click the link above for more information.
