The Sunday Telegraph London, April 9th, 2006
When John Jowett suffered a massive heart attack in Canada in October 2004, the bill for medical expenses and repatriation topped pounds 70,000. Fortunately, he was covered by an Axa annual travel policy. Or so he thought. But, as it turned out, Axa decided to reject his claim and, as its representatives told the hospital authorities - though not, unfortunately, his wife - John would have to pay for himself.
The policy, which was automatically renewed each year since 1996, was supposed to cover the Jowetts outside their two countries of residence - the UK and New Zealand - where they each hav...
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