The Washington Post, November 21st, 2006
"Blackberry Balm" sounds like a hand cream for compulsive text messagers. Actually, that's close: It's the name of the 30-minute hand massage that the Hyatt hotel chain is marketing to tech-weary business travelers at many of its North American spas, including, come January, the Park Hyatt in Washington. Almost two years ago the American Society of Hand Therapists warned that heavy users of handheld electronics, such as the BlackBerry, are at risk of repetitive stress injuries from thumb-typing on a tiny keypad. But it took the Hyatt to see a business opportunity in BlackBerry Thumb. Not All T...
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