T + D, December 1st, 2001
Community
A member of the ASTD online community posted an inquiry about capturing organizational metrics for the professional development and training of her company's employees. Her position is new, and she'd like to gauge the "impact of the training (and her position) on the company's performance and bottom line." She asks, "What metrics should I use?"
Here's what some members of the Evaluation and ROI community said.
Needs assessment is the perfect time to determine your metrics. [Consider ] what business goals training will help the company accomplish. What portion of closing the gap be...
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