Ideas on Liberty, March 1st, 2002
Nowadays, whenever I go shopping I seem to be a "guest" at every store where I used to be a "customer." But what occurs between a proprietor and his patron is the opposite of what occurs between a host and his guest. In fact, treating a patron as a guest would actually be a degradation of the relationship that properly exists between patron and proprietor.
A guest is invited into our home where he receives gratis our food, potables, incidentals, and hospitality. He has no avenue of recourse if any of it does not meet his expectations. His right to complain is tempered by our right to throw hi...
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